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24/7/365 Live Call
Answering Service

Never miss a call or a customer with
our professional US based 24 hour answering services in Salt Lake City.

24/7/365

Live Virtual Support

Parnassus Solutions BBB Business Review

24/7/365 Live Call
Answering Service

Never miss a call or a customer with
our professional US Only receptionists.

24/7/365

Live Virtual Support

Parnassus Solutions BBB Business Review

Why it works.

Always Available

Be there for your prospective customers and existing clients. Any where, any day, any time.

Capture Each Lead

Never miss an opportunity when clients call and are ready to buy. We can get them where they need to be.

No Voicemail, No Robots

Win more business and close more sales with real people, not automated recordings and robot voices.

Never Closed

We will help you work from home, your office, your car, on the road, or anywhere.

Know Each Caller

We will recognize each of your returning callers for a personalized experience.

Manage Your Calls

Do you ever get busy? Have an important meeting? We’ve got you covered when you don’t.

As a doctor and medical professional for four decades, I understand the need for a quality answering service dedicated to our profession. This is one of the reasons why my father and I started Parnassus Heights Exchange almost 40 years ago.

This last year has brought many changes to the world we live in, but we’ve turned it into a positive. We have stepped up our customer service to help take away the burden of answering phones by your staff. Not only do we answer your calls as a representative of your business, but we track every call and record them for training and accountability purposes.

Give us a week of your business calls, and we’ll show you why we’re the best in customer service and price.

– Dean Rider, MD

Increase Customer Loyalty

%

of customers are likely to make repeat purchases with companies who offer excellent customer service.

Grow your business today.

Real interactions,
real results.

%

of customers want to shop with companies that can meet their needs in real-time.

%

of customers rate an “immediate” response as essential or very important when they have a customer service question.

%

of callers will hang up when they reach voicemail.

Get a Price.

Find the right plan for your business. Our 24 hour Salt Lake City-based phone answering service is ready to handle your live receptionist needs. 

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we sound?

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FAQs.
What is a 24/7/365 call answering service?

A 24/7 call answering service is an answering service staffed by friendly receptionists who can answer your customer calls day or night. Excellent for after-hour calls or daytime overflow calls, a 24/7 answering service ensures your customers always reach a live person and receive superior customer care no matter when they call your business. Parnassus Solutions covers any industry.

How should a call answering service answer my calls?

Quickly and with warmth and professionalism! We answer our clients’ calls within one to four rings. This – and our 5-star customer service – are the most important metrics we use to measure our success in offering you the best service. To find out more about our 24 hour answering services, contact our Salt Lake City based team.

Who is answering my calls?

All of your incoming calls will be answered by highly-trained receptionists working from distraction-free environments here in the United States. Our people are our best asset, and soon they’ll be yours too.

Are you based in the United States? Where do you provide your services?

Yes, our headquarters and main office is located in Lehi, Utah, though we are spread across the United States.

How much does an answering service cost? Is billing done by the call, by the minute or by the month?

You’ll choose a monthly plan based on how many minutes you think you’ll use. We calculate minutes based on the total time required to handle the call, including any after-call work our receptionists do to take your messages.

If, mid-month, you realize you might use significantly more or less than the minutes included in your plan, we’re happy to scale your services up or down before the next billing cycle.

Can’t find the answer to your question? Call us now: 888-253-7642

Get Started.